Your neighborhood pharmacy, proudly serving Mathews County since 1922.
To help individuals live healthier lives through the provision of quality healthcare products and services
Our company’s management goals are to continuously strive to provide the highest quality services to our community and customers. Our purpose is to assist our customers and to help meet their medical needs as prescribed by their physicians while being mindful of our fiscal responsibility.
To meet these goals, leadership and management will develop an organizational culture that will foster and create a working environment that focuses on improving our standards of performance as it relates to patient and staff needs and expectations. This can be done through:
Hudgins Pharmacy will provide routine services, supplies and medication. The company does not discriminate against any person because of race, sex, religion, national origin or age. We hold in high regard our compliance with all applicable federal, state, county and local laws and regulations.
This notice describes how health information about you may be used and disclosed and how you can access this information.
PLEASE REVIEW THIS INFORMATION CAREFULLY.
We are required by federal and state law to maintain the privacy of your health information. We are also required to give you this notice about our privacy practices, our legal duties and your rights concerning your health information. We must follow the privacy practices that are described in this notice while it is in effect. We have the right to change our privacy practices; if we do so, we will notify you of these changes.
We are permitted, by law, to use and disclose health information about you for reasons concerning treatment, payment and healthcare operations. Examples:
Treatment: We may disclose your health information to a physician or other healthcare provider that is providing treatment or other health services to you.
Payment: We may use and disclose your health information to obtain payment for services that we provide you.
Operations: We may use and disclose your health information in connection with our healthcare operations, which include administration and planning and other tasks that help us improve that quality.
Family and Friends: We may disclose your health information to a family member, relative or a friend that has been identified by you while you are present. If you are not present, professional judgment will be utilized to determine whether a disclosure is required or in your best interest. We will only disclose information that is believed to be relevant to the person’s involvement with your health care or payment related to your health care. We may also disclose your health information in order to notify such persons of your location, general condition or death.
Requirements of the Law: We may use or disclose your health information when we are required to do so by law.
Victim of Abuse or Neglect: We may disclose your health information to authorities if reasonable belief is that you are a possible victim of abuse, neglect or domestic violence. We may disclose information to the extent necessary to avert additional serious threat to your health or safety or the health or safety of others.
Public Health Activities: We may disclose your health information to public health authorities for the purpose of preventing or controlling disease or preventing injury; to alert a person who may have been exposed to a communicable disease; to report information about products and services under the jurisdiction of the U.S. Food and Drug Administration; to report information to a health oversight agency that is responsible for ensuring compliance with governmental rules and regulations, such as Medicare and Medicaid.
National Security: We may disclose to military authorities the health information of Armed Forces personnel under certain circumstances. We may disclose to authorized federal officials health information required for lawful intelligence, counter intelligence and other national security activities.
Worker’s Compensation: We may use or disclose your health information to the extent necessary to comply with state laws relating to workers’ compensation.
Disclosures Requiring your Authorization: For any reasons other than those listed in this notice, we may only use or disclose your health information with your written authorization. Your authorization must also be obtained prior to using your health information for any marketing activity.
Access to Record: You may have access to your health information, with limited exceptions. Requests must be submitted in writing to the address included in this notice. We may charge a reasonable fee to compensate for time and materials.
Revocation of your Authorization: You may revoke your authorization to disclose your health information at any time. Requests must be submitted in writing to the address included in this notice.
Restriction of Information: You may request that we place restrictions on our use or disclosure of your health information. Requests must be submitted in writing to the address included in this notice. We will respond to all such requests in writing.
Disclosure Accounting: You may request a list of instances in which we (or our business associates) disclosed your health information for purposes, other than treatment, payment, Healthcare operations and certain other activities, for the last 6 years. You must make your request in writing by sending us a letter that specifies the type of information and the time period involved. Requests should be sent directly to the address listed in this Notice.
Alternative Communication: You may request that we communicate with you about your health information by alternative means or to an alternative location. You must make your request in writing by sending a letter that specifies the alternative means or location and provide satisfactory explanation how payments will be handled under the alternative means or location you have requested. Requests should be sent directly to the address listed in the header of this Notice.
Amendment: You have the right to request that we amend your health information. You must make your request in writing by sending us a letter that explains why the information should be amended. Requests should be sent directly to the address listed in the header of this Notice. We will comply with your request unless we believe that the information to be amended is accurate and complete.
If you are concerned that we may have violated your privacy rights, would like to amend your medical records, request an accounting of disclosures or have questions about how your information is used, please let us know.
Attn.: Privacy Officer
PO Box 98
Mathews, VA 23109
You may also submit a written complaint to the U.S. Department of Health and Human Services.
Hudgins Pharmacy strives for customer satisfaction and accuracy of all orders shipped. This is a philosophy that we respect, practice and emphasize in our business.
Our return policy has been established to protect our customers. For your safety, Hudgins Pharmacy cannot accept returns of properly filled medication orders. Products returned outside of this return policy or without authorization may be discarded without refund.
Thank you for your time and continued business. If you have further questions or concerns, please contact Customer Service Department, Monday – Friday, 9am – 5pm EST at 866-643-3292.
As the provider of your medical equipment / supplies, we at Hudgins Pharmacy would like to offer you some information regarding planning for emergencies, disasters, and other unexpected situations. Some examples of emergencies and natural disasters would be earthquakes, floods, fire, tornados, hurricanes, blizzards, ice storms, power outages, etc. If you have recently moved to an unfamiliar geographic area, it would be a good idea to acquaint yourself with the more common and most likely types of natural disasters that occur where you live. In the event of such an occurrence, it is important that you are aware of some things that you can do to help ensure that you continue to receive your equipment, supplies, and/or services. The following are some recommendations to guide you in making your emergency plan.
Review emergency plans and procedures with your family and any caregivers. Make sure your plans include:
Ensure that chemicals are stored in a safe place and are kept sealed when not in use.
Ensure that furniture is laid out in a manner that allows for free movement throughout the room.
Keep blocked exits clear of objects in case of emergency.
Always refer to any infection control information in the individual product pamphlet/brochure for your product.
Glucose monitor supplies: Always use a new sterile lancet on skin cleaned with soap and water.
Always follow manufacturers guidelines for disposal of supplies exposed to blood or bodily fluids.
Clean hands using soap and water or alcohol based hand rub after contact with blood, body fluids, secretions, excretions, or non-intact skin.
Clean any product that has had contact with blood or other body fluids as directed in the brochure for the product.
Do not apply any product or supply to areas of sore or inflamed skin.
Contact your physician if you show symptoms of a skin infection such as redress, irritation, or an open would of the skin.
For further information or questions on infection control, contact your physician or the product manufacturer.